Order Processing times are separate from from Shipping times you will see at checkout.

All orders are processed within 3-5 days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Once your order has been processed there may be a waiting time due to the stock levels or creation of your product.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

For simple flat rate shipping: We offer £0 flat rate shipping to the United Kingdom only. 

All delivery dates will be arranged with the customer. 

 

International Shipping

We do not offer international shipping.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at info@thecoffeemachinecollective.com with your name and order number, and we will look into it for you.